3 simple steps if you’ve had an accident

The Otto Team
March 28, 2017

When you’re out on the road working hard, the last thing you want to be involved in is a accident. Regardless of whether it’s a fault or non-fault, the whole process can appear complicated and confusing.

Here at Otto Car we want to do things right, helping you through the whole process and making sure you’re kept up to date every step of the way.

All our PCO cars are fitted with the latest CCTV system, which helps PCO drivers and Otto Car fully understand what happened and helps both sides during the claims process.

Below is a simple guide and video for all of Otto Car’s PCO drivers to follow:

First check your mirrors, take out your Otto Car manual and turn to the accident page, or refer to the accident card found in your welcome pack. Make sure it’s safe, taking your phone out with you. Leave your engine running so the CCTV is still running, and assess the damage taking photos of the incident and all the vehicles involved.

Use the accident page in your manual or the accident card, and fill out the details of the other party involved. Make sure to get the other parties name, contact numbers and car registration (This is very important to identifying the other party)

The final step is to get in contact with Otto Car. During office hours, please speak to our main number and speak to the accident department. If it’s out of hours, please call the number found on the sticker on your windscreen sticker in the car and you’ll be given further instructions.

You can watch our video on the subject via our Youtube channel.

Want to learn more?

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London’s PCO drivers are turning towards EVs in large numbers. It’s important to have a charging strategy ready for your new Uber car.

PCO driver guide

An essential guide to earning more with PCO plug-In hybrids

A full guide for PCO drivers thinking of using a plug-in hybrid as their next Uber car, such as the Toyota Prius.

Driving tips

Keep healthy as a PCO driver

When driving with Uber as a PCO driver, health might take a backseat. Join us and Gig Guy London as we go through important health tips.

PCO driver guide

Otto Car’s driver assessment – What’s it all about?

As a reputable PCO car rental company, it’s our duty to make sure we’re putting safe drivers into our cars with our driver assessment.

PCO driver guide

How to reapply for your PCO licence

Reapply for your PCO licence in London and avoid time spent off the road. From applying for your DBS to document uploads, you’re covered.

PCO driver stories

Meet Anita | July’s Safe Driver of the Month

Here at Otto Car, we value safety and that’s why we’ve introduced our safe driver of the month award for our family of PCO drivers in London.

PCN

London’s PCN hotspots

We’ve got a newer article for you! Check out our latest PCN guide to save your hard-earned money. This week we’ve been focusing on areas where our PCO drivers are picking up tickets consistently. Using years worth of data to spot trends and the keen eye of the Otto team, we’ve been digging deep to

PCO driver stories

It pays to drive safe with Otto Car | Meet Rogerio

Safety is extremely important here at Otto Car. That’s why we’ve been awarding our safest driver a special award.

PCO driver stories

Always part of the family | Meet Baz

Every PCO driver has a different story. Meet Baz, who started his PCO journey renting and used his earnings to open a restaurant.

Electric cars

Will an electric PCO car work for me?

From driveways to EV range, we give Uber drivers the information they need before switching to an electric PCO car on Rent 2 Buy.

PCN

PCO road rules | Drive smart as an Uber driver

We’ve found our top 10 PCNs, so PCO drivers and Uber drivers like you can avoid the fines and save more money.

Driving tips

Top tips for driving on black ice

Avoid an accident with your PCO car with our top tips for driving on black ice in winter. Take extra care as an Uber driver in London.

Driving tips Safety

Driving in winter | Top PCO safety tips

Get ready for winter with our winter guide for PCO drivers & Uber Drivers in London. From black ice to fog, you’re covered.

PCO driver guide

Insurance renewal documentation | How to upload to Uber

Uploading new PCO insurance with Uber and other private hire operators can be difficult, especially on mobile. Read our latest article.

PCO driver guide

What to do if you get into an accident

If you’re involved in a traffic accident while driving Uber, here’s what you need to do as a private hire driver in London with Otto Car.

Safety

Safe driving guidelines for PCO drivers

Read our safety tips for Uber driving as a PCO driver in London. Follow these rules to keep you and your passengers safe at all times.

PCN

London Bank Junction access

TfL have recently announced that London’s Bank Junction is not accessible for certain vehicles at certain times.

PCN

Avoiding car park PCN’s

Don’t get caught out as an Uber Driver, make sure you avoid car parking fines from such as Euro Car Parks and National Car Parks.

Safety

Chris’s checks for PCO drivers

Safety is the number one priority here. Keep yourself, passengers and the public safe with our driving instructor’s top Uber driving tips.

PCN

AJ’s top PCN hotspots in London

As an Uber Driver, you want to avoid charges at all spots. Read our PCO guide to avoid Transport for London PCNs.

PCO driver guide

Ash’s top tips for PCO drivers

Get the best out of your PCO car with our guide specifically for private hire drivers with Uber in London.

PCO driver guide

3 simple steps if you’ve had an accident

If you’re involved in a traffic accident while driving Uber, you’ll need to follow the right steps. Read our PCO accident guide today.

PCO driver guide

Uber driver tips | How to change a tyre

We have created a simple video to guide you through the process of changing your tyre. Get back on the road and earning with Otto Car.

Driving tips

5 simple tips to keep your PCO car in good condition

Keep your PHV vehicle in check with our top tips for your PCO car. Here are some small things you can do to maintain your Uber car.

Driving tips

Drive smart | Shoyab’s top tips for driving a Toyota Prius

Learn from the best in the PCO business as Shoyab takes you through his top tips for driving a Toyota Prius as an Uber driver.

Driving tips Safety

PCO driver wellbeing | How to keep fit and healthy

As a PCO driver, it’s very important to make sure you keep yourself in good condition. Follow our PCO guide to driver wellbeing.

Driving tips PCN

PCO driver tips: Avoiding fines (Part 2)

Read the second part of our guide to avoid PCNs and fines in London. We cover speed limits as well as pedestrian zones for PCO drivers.

PCO driver guide

TfL spot checks | Are you prepared?

Avoid time off the road with our TfL spot check guide. From tyres to documentation, we run through the checks needed to stay on the road.

PCO driver guide

How to upload your documentation to Uber

From the MOT to PCO insurance, we list all the necessary documents to work for Uber with our Uber Documentation Upload Guide.

Beginners guide PCO driver guide

The top 10 Uber destinations in London

Our PCO guide to London’s top Uber destinations will help you maximise income potential. Perfect for private hire drivers.

PCO driver stories

PCO driver stories | Meet Innocent

Meet Innocent,an Uber driver with years of experience in PCO. He was looking to become a car owner and we supported him through Rent 2 Buy.

Beginners guide PCO driver guide

London’s top 10 congestion hotspots

This congestion guide is perfect for PCO drivers and Uber drivers looking to keep moving and maximise income.

Driving tips PCN

PCO driver tips | Avoiding fines (Part 1)

From box junctions to bus lanes, we cover all the main pain points for PCO drivers and Uber drivers in London.

FEATURED POST

3 simple steps if you’ve had an accident

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Hot weather tips for PCO drivers